With EzTel we have several ways you can transfer a call. Our first option is a blind transfer. You will use this feature if you do not wish to speak to the party you are transferring to. Our second option is attended transfer. Attended transfer is if you wish to inform a person of a transfer before you transfer a call to them.
Blind Transfer- A blind transfer is a simple way to transfer a call to another user. First Press the Phone to Phone Button. Next Dial the phone number or extension you wish to transfer to and then click transfer or hangup your phone.
Attended Transfer: Press the Key that has 3 people on it. Next dial the phone number or extension you wish to transfer to. You will then speak to the party you are transferring the call to and then you may hangup your phone.