Guides

This will give your step by step directions on some of our most popular features

Number Spoofing
Our Number spoofing service allows you to dial into your PBX and then dial out with the main numbers caller id.  This feature is a good option for people wh...
Mon, 1 May, 2017 at 1:21 PM
How do I transfer a call?
With EzTel we have several ways you can transfer a call.  Our first option is a blind transfer.  You will use this feature if you do not wish to speak to th...
Mon, 21 Oct, 2019 at 12:05 PM
How-To Reset Your Grandstream GXP2130 to Factory Defaults
To factory rest your Grandstream GXP2130 please follow the directions below or watch our quick video.  Step-By-Step Guide Below. Press the ...
Thu, 30 Nov, 2017 at 1:17 PM
How do I setup your voicemail greeting?
Option 1. From your EzTel phone dial *98 and you will be connected with the voicemail system. You will then press 3 for Personal Options. Next Press 3 f...
Mon, 21 Oct, 2019 at 12:12 PM
SIP ALG
If asked to download the SIP ALG Detector by a member of our support staff please use the attached exe file. 
Tue, 20 Feb, 2018 at 4:18 PM
Grandstream DP750 Quick User Guide
Tue, 26 Jun, 2018 at 10:42 AM
Grandstream GXP2130/2140/2160/2135/2170 Quick User Guide
Tue, 26 Jun, 2018 at 10:50 AM
Do you offer a softphone?
Please follow the following steps to install and setup your new SoftPhone.  If you have any issues please feel free to reach customer support at 800.350.703...
Mon, 21 Oct, 2019 at 12:10 PM
How do I send a Fax using Email to Fax?
Our E-mail to Fax service allows you to take a file on your computer, such as a PDF, and convert it to a fax that can be sent to any phone number that is co...
Mon, 21 Oct, 2019 at 12:12 PM
How do I use the Conferencing System?
To access your conference system from Air Link, Follow these Simple Steps: Dial your access Number: The default numbers are  *CONF (*2663) from your Air ...
Mon, 21 Oct, 2019 at 12:07 PM